Terms of Service

Effective date: April 3, 2023

Terms & Conditions

Welcome to Data Capture Service. By booking our services, you agree to the following terms and conditions.

1. Licensing Agreement

  • Customers of Data Capture Service are purchasing digital photography and intellectual data collection services.
  • All media remains the exclusive property of Data Capture Service.

2. Property Readiness

  • Services will begin promptly at the scheduled appointment time.
  • All preparations must be completed before the appointment.
  • Delays caused by last-minute preparations will result in a minimum $50 fee.
  • If the photographer is hired to move or restage items, a $50 fee will apply, subject to their discretion.

3. Cancellation Policy

  • Cancellations Less Than 24 Hours: Cancellations made within 24 hours of the appointment will incur a $50 cancellation fee.
  • Rescheduling:     Rescheduling with at least 24 hours’ notice will not incur any fees.
  • Contract Obligations: Any breach or annulment of a contract will remain subject to full payment as outlined in legal terms.

4. Cancellation Upon Arrival

  • If an appointment is canceled upon the photographer’s arrival and not rescheduled, no refund will be issued.
  • Rescheduling under these circumstances will incur a $50 trip fee to cover travel costs.

5. Payment Terms

  • Invoices are issued at the time services are delivered and are due upon receipt.
  • Late payments will incur a $50 late fee, plus an additional $5 per day until the invoice is paid in full.

6. Data Recovery

  • Data is delivered via a download link and remains accessible for the lifetime of your account with us.

7. Licensing, Hosting and Maintenance

  • Online Hosting of any commercial virtual tour is included for one year unless otherwise specified in your contract.
  • Renewals or archiving services are available for an additional fee, which is determined based on the size of the data.
  • A reminder will be sent two weeks before the hosting period expires for yearly subscribers.

8. Square Footage

  • Customers are responsible for providing accurate square footage information for the property.
  • All square footage information will be verified.

By booking services with Data Capture Service, you agree to these terms and conditions. For any inquiries, please contact us at 833-610-8877.

 

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